Please arrive 5 minutes prior to your treatment. Late arrival will result in a shortened treatment time, however treatments will be charged at full price.
To cancel or change an appointment a minimum of 48 hours notice is required.
If you give less than 48 hours notice you will be charged 50% of your treatment cost.
Cancellations made within 24 hours and same-day no-shows will be charged the full appointment price, payable immediately via bank transfer. However, if the appointment is rebooked for within a week of the original date, this payment will be applied to the new booking.
If you miss an appointment and then would like to re-book for any time later than a week after the original date, you will need to pay 50% of the treatment cost up front.
All courses must be paid for in full at the time of booking and used within 12 months and are non-refundable. Missed appointments will result in treatments deducted from your course.
Our prices are subject to change without notice.
We may request a deposit in order to secure an appointment, especially at busy or peak times.
